Veterans Deserve Better: Inside VetCV’s Mission to Improve Care, Access & Suicide Prevention
In this episode of Gene Valentino’s GrassRoots TruthCast, Gene Valentino sits down with Niels Andersen and John Rezen of VetCV for an in-depth conversation about the challenges facing America’s veterans and their families.
The discussion explores veteran healthcare, gaps in care, VA efficiency, suicide prevention, care coordination, technology, and access to resources. The VetCV team explains how its platform is designed to help veterans manage their life records, identify needs, connect with resources, and have a stronger voice in their own care.
The conversation also examines ways to improve efficiency within healthcare systems, reduce unnecessary costs, expand access to providers, and support veterans as they transition into civilian life and employment.
Gene, Niels, and John also discuss data privacy, HIPAA considerations, predictive technology, and VetCV’s approach to identifying veterans’ needs while keeping users in control of their information.
Watch the full conversation to learn more about the challenges veterans face and the ideas being discussed to strengthen access to care, resources, employment, and support.
👍 Like, comment, and subscribe for more conversations on veterans, healthcare, government, community issues, and grassroots perspectives.
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Full Episode Transcript
0:00
Hi friends, Gene Valentino and welcome back to another episode of Gene Valentino’s Grassroots Truth Guest. You know, as we come to the end of the year
0:09
and in the spirit of reflection comes gratitude. We see in our hearts and our souls a lot of which we’ve been
0:17
distressed with over the last let’s say four years. But we also come to realize how much we should be grateful for as well.
0:24
It’s amazing how our constitutional republic, our democracy that runs our constitutional republic
0:32
has survived the stresses and torment of adversarial positions that have tried to
0:39
take down this nation. And when you take a hard look at some of the areas that have been impacted, one of them is our
0:47
military and more specifically our veterans. I’d like to at the end of the year have a reflection moment on the
0:56
veterans of the United States military services of this nation. We have often taken them for granted. We have I
1:04
reflect back myself to the early days of the Vietnam era when our military men and women came off those planes
1:13
and were spat upon by the likes of the Jane Fondas throughout the nation disregarding our men and women.
1:21
It was probably the darker day and probably something we should be very concerned with in terms of the way we
1:28
treat our veterans and the way we look to the future about how we plan to protect this nation. And before we do
1:36
any more benevolence to the rest of the world around us, we best take a look at those men and women who have sacrificed
1:43
their lives for us, died for us, and lost limb for us. And today I’m concerned about their wellness in terms
1:52
of suicide, the suicide prevention issues. We’re going to do a deep dive with Vet CV, founder Neil’s Anderson, and a co-partner with the group, Mr.
2:05
John Resin. We’re going to have them on in a minute to do a deep dive on what we can focus on for the United States
2:14
veteran. I’m looking forward to being your next United States Congressman as well in the weeks ahead in a special
2:22
election for Matt Gates’s seat here in the panhandle of Florida, United States Congress District Seat number
2:29
one. And when I get in there, I’m taking a moment now with John and Neil’s to do a deep dive on the veterans.
2:38
Failure to defend the rights of other people may someday result in your rights and my rights not being defended. We’re exploring the veteran right after this.
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3:51
Hey friends, welcome back to the Grassroots Truth Cast. My guests today, Neils Anderson and on screen with us is
3:58
John Resin. Neils, I’m gonna cut to the chase. Let’s talk in the next 30 minutes about the veteran, you and John, and
4:07
let’s do a deep dive on Vet TV, what you guys are all about, where you’re going to help take care of our veterans. Neils, let’s start with you.
4:15
Okay. Well, you know, it’s interesting.
4:18
You mentioned that you’re running and we know that you’re running for Matt Gates’s seat and his predecessor was Jeff Miller and as you know when he
4:27
was named chairman of the VA committee on the hill that’s when I started to learn about all the problems the
4:35
trials tribulations of our nation’s veterans and their families and in the beginning there was a
4:42
million appointment backlog for someone to get their CNP exam which is their compensation and pension. Just imagine
4:51
how long you have to wait before you know you can pay your mortgage, and get your disability or get the ramp made or get
4:59
your kitchen counters squared away because you’re in a wheelchair or whatever it may be. And then on top of it, the long wait times in VA at
5:08
the time. And what I heard was that the veteran was having trouble being able to manage and track all the documentation
5:16
they needed to be able to have to get all this stuff squared away. And so that’s where the idea of vets came
5:24
about. And now it’s really evolved into a free platform for our veterans and their families to manage
5:31
their life record. You know what’s next, right? Curriculum vite in Latin means life record actually if you translate it
5:39
but then inside of that one of the tall poles in our tent is what we’re doing to try to help prevent and predict suicide
5:47
which is you know Gene is a very big problem in our nation
5:54
about 22, we don’t know if it’s 17 or 32 or 22, but there are a lot of veterans who die every day and veterans
6:02
represent veteran suicide represents about 15 to 16% of everyone
6:09
who dies by suicide every day. Yet we’re only one and a half% of the population.
6:15
So imagine today’s Friday. On Monday, there would be a pile of 40 or 50 people that died by suicide. If you would just
6:24
imagine that in your head. This morning I was on another broadcast and one of the military experts was talking,
6:32
speaking specifically to the fact that since Donald Trump had won the election, anticipating the enthusiasm and excitement of his return to office
6:41
in the inauguration on January 20th, that there has been a transformation
6:49
of thinking that there’s an excitement and exuberance, enthusiastic
6:55
new people looking to enlist or reinlist into the military that were otherwise driven from it with despair and
7:05
demoralization over where the Biden administration specifically, not to mention Obama, but more recently the Biden
7:13
administration recently had demoralized so many of our veterans, yielding to this suicide issue that we’re
7:22
talking about now. Begs the point, and they were saying your number’s close: 20 to 22
7:29
vets per day committing suicide nationwide is obscene. Welcome aboard John Breesen, retired captain with
7:37
Service Corps. He’s focusing with Neil’s on the healthcare administration issues and suicide prevention. John, introduce yourself and
7:46
tell us more about your role with Vet CV and where we’re going to refortify the veterans and give them some care they need.
7:55
Thank you. Yes, my name is John Rosen.
7:57
Very excited about working on this. We found that veterans need help, right?
8:02
And I think there’s probably three areas where we want to help with. One is gaps in care. You know, we find here over and over veterans
8:10
have gone to a hospital or tried to get into a hospital and they can’t get in, they can’t get a physician, or they don’t know what the next step in their care looks like. So we have systems in place
8:19
to address gaps in care, and that’s about value stream mapping. It’s about care plans and so forth. The second element that we look at is really the full person. We talk about veteran suicide.
8:31
Most of healthcare is not about medicine. It’s about environmental factors, social factors, behavioral factors, and we expect to take
8:39
the veteran support from just medical care to a full person picture. Develop care plans, and then Vet CV will
8:47
have a system for giving the veterans a voice as well as for reporting that voice to the proper people to make sure those care plans are
8:56
completed. And I think the final element of this is really about efficiency.
9:00
It’s about efficiency and effectiveness in the process. And we have all sorts of lean tools through Vet CV and through
9:08
Brad and other partners of ours who know how to really work through claims to really create efficiency in the process. And what we expect to do is
9:15
take that efficiency and take the money saved through that efficiency and apply it to the care of the patients. And so we expect to be
9:23
able to fund this through a better, more efficient government.
9:28
Well, that’s the key word to me, John. Are we talking about a system that’s innovative and new to the VA
9:36
system, or are you talking about amplifying that which is already there that needs some nurturing? Neils, would you address that first?
9:45
Because from Vet CV’s point of view, I’m trying to figure out what part of this elephant are you going to eat first? I
9:52
mean, there is such a plethora of veteran care needs out there. I entered the game about 14 years ago, as you said
10:00
earlier, with Congressman Jeff Miller getting this veterans hospital off the ground here in the Pensacola area, smack
10:08
dab between Jacksonville and Beluxy and Orlando. But it was an outpatient care system. It really wasn’t
10:16
what I’d call full 24/7 care with needed technology on site with the diagnostics for immediate diagnosis and
10:24
access and assessment. It was just an outpatient medical care facility, and that’s what it is today, and they’re
10:32
backed up and overloaded, got doctors working 12-14 hour days.
10:37
It’s part of that demoralization of the veteran that John was just talking about, Neils, that leads to these
10:45
suicide concerns. Your take, Neils, on where Vet CV comes into the picture to
10:52
help it again. Is this what John is saying a new program or a curing, amplification, or remedy update if you will of the existing care system in the VA?
11:08
Well, the first question you asked was how do you eat an elephant? And the obvious answer is one bite at a time. But I would also
11:17
recommend not starting in the hind quarter, but starting at an ear where you can actually start eating it if you have to, but it has to start
11:24
somewhere, right? And that’s where I think we are trying to help solve that
11:30
issue, by giving the control and, like John said, the voice for veterans to be
11:38
able to manage and track what’s going on in their lives, and then we can serve up when we detect that there’s something that someone needs. We
11:47
can serve up that resource. We also have many of the biggest health systems in the United States using one of our other
11:55
software solutions, and they’re using it to recruit physicians. And so if we’re recruiting physicians, every new physician that comes into the
12:04
marketplace needs to stand up their practice as fast as possible. That means they need patients. So when we detect that someone needs a doctor, we
12:13
currently have about 223,000 doctors in that network, we can tell our veterans and their families where that doctor is
12:21
and get access, make an appointment, and those kinds of things. But also inside the VA, talk about efficiencies: there are a lot of fantastic people inside VA
12:30
that want to make a difference and want to do it right. The only thing people talk about in the media is the bad news, right? Because that’s what gets the
12:38
attention, the squeaky wheel philosophy of things. But there are a lot of people who want to do things, and to your
12:45
point, Gene, as it relates to efficiency and what John was talking about, I think we have an opportunity here to help identify where those
12:54
inefficiencies are. And then also, when a patient comes into a system, they’re tracked inside
13:01
their EMR or their EHR, right? But with us, we can start tracking and educating and influencing in a positive
13:10
way, helping them before they get sick to get the services they need, and then the
13:18
continuity of care once they get discharged so that we can continue to educate them about nutrition. And
13:26
now John, what Neil’s just said, John, jump in on that because I’d like the people to understand how you plug into what he just said.
13:34
Yeah. So this is, I would say just to answer your question, this isn’t starting over. This is recognizing problems and fixing
13:42
problems. It’s about creating a lean, well-operating system. And the VA isn’t the only group with this
13:50
problem. A lot of different structures have the same issue. But I would say the second element of this is really where healthcare is going in this country. It’s going from
13:59
just that medical visit or admission to a much fuller picture of that patient’s needs. And just like Neil was saying, when that patient is
14:07
discharged, there needs to be a plan of care for that patient. And that plan of care isn’t just another medical visit.
14:14
It’s all the series of services that have to take place. And Vet CV would be the veteran’s tool to make sure those things happen. If they don’t
14:22
happen, the veteran has a voice to hold the system accountable to make sure those services are being met.
14:30
Okay. So, yes, it does. Welcome to government. Why do with $3 what you can do with $10? You know, the concern
14:44
I have is your system, your platform, your service is hopefully saving the taxpayers money, right?
14:53
That’s the intent. And there’s two ways. How do you do that?
14:57
Two ways. One is just creating efficiencies in the system. And again, Brad isn’t on today, but he has
15:04
numerous ways to actually make the claims management process much more efficient, just reducing duplication.
15:11
And we talk about value stream management. It’s all about understanding what services you provide actually add value and eliminating those that don’t
15:19
add value. And that’s really lean management in a system. So that’s one approach. The second approach is really the longer term approach by
15:28
keeping patients healthy. If we keep those veterans healthy, we avoid admissions. And on the civilian side, every admission costs about $23,000.
15:38
And so it’s probably the same for the veterans. And so every admission we prevent means we’ve kept the patient healthy, but also we reduce the
15:46
cost of healthcare. And that’s really the long-term play here is to keep the veterans healthy so they need fewer services because they’re living healthier, more active lives.
15:57
Bingo. You know what you just said there. This is why I’m running for office. We here in the panhandle
16:03
have such a propensity for existing active military and retired military.
16:09
You got a community going across a few hundred miles of the panhandle which is basically fixed income, and you can’t
16:17
be messing around with a system with lack of definition or clarity of the services that are being delivered. Do
16:24
you gentlemen feel—and this is up for grabs for either of you—where’s your stand? Do you believe
16:31
that Donald Trump has an innovative approach in saying you take your TRICARE and your VA services?
16:41
I remember the comment “you can pick your own doctor” that came out of Obamacare and it was a failure. But in this
16:48
environment, can the veteran go to the private sector of healthcare and seek a
16:55
private physician if he or she chooses and take that path for care? Or are you proposing a system that basically
17:05
stays within a specific channel of VA care?
17:11
John, if you don’t mind, I’ll start with that and if you could wrap it up if that’s okay. But just to give you some background, Humana Military does about
17:19
two-thirds of all TRICARE claims, and we were a partner with them many years ago in something called resource sharing, and that is to
17:28
manage the care for the military and dependents that need to go downtown or see civilian doctors. That model was something that
17:37
the VA wanted to do, and we won that contract. We’re the first tier sub to Humana for that, and we did something
17:45
in six of the 21 VISNs and built a network of 46,000 providers. They’re very similar to TRICARE, but the
17:52
coordination of care was what made a difference where Humana led this
17:59
charge. We’re just a first tier sub, but saved the VA $200 million.
18:06
Whoa, whoa, whoa! You save the VA $200 million?
18:08
Just because the VA would go out and negotiate a contract, say with the
18:14
orthopedic surgeons or the hospitals, the local VA would. But they had no leverage. They didn’t know what they should be asking for in the way of cost.
18:23
So, Humana does this all day long every day for millions of beneficiaries and their constituents.
18:32
And so immediately that happened. The other thing that they achieved was they reduced the no-show rate from 15% to 5%.
18:41
Imagine the patient feeling motivated to get in there and get care as opposed to being demoralized,
18:49
dejected, and saying, “I’m never going to go through this system. I’ll never get care. So, I’m not even showing up.” Exactly. And maybe my issue was the
18:57
knee, but now I’ve been sitting on the couch for a year and now I have lung problems, too, or other mobility problems. So it just
19:05
manifests itself into being bigger and bigger problems. But that demonstration project turned into what’s VA Choice.
19:13
And the point that John was talking about—Brad isn’t here, but Brad is an expert in TRICARE and VA
19:22
claims processing. And the reason we put this together goes to your point, Gene, from the very beginning, is that when we
19:29
heard that DOGE was happening, I called Brad immediately, and I called John and Dr. Mark Goto, who’s not
19:37
here either—he’s the MD on our team, former Navy captain—and said, “Listen,
19:44
Brad, do you think we can maybe find several millions of dollars in inefficiencies in the TRICARE
19:51
processing and VA processing system?” And the answer was yes. So that’s why we formulated this strategic team of efficiency, so to speak, to see if we
20:05
can’t help D.C. and DOGE or whoever with absolute inside information about
20:13
how the process works to go find some millions of dollars quickly.
20:20
I think you’re muted.
20:24
Sorry about that. Yeah. To me, you have a situation where government
20:32
is relying on the private sector again to solve its bureaucratic problem. It isn’t the first time this has revealed itself.
20:43
In fact, it’s revealed itself in many aspects of government. But I commend you for trying to make an impact. When you
20:53
said the $200 million savings before, Neils, was that in Florida alone or was that part of a nationwide effort?
21:02
So the United States for the VA is broken up into VISNs, and I believe there are 21 of them. And our demonstration project was for six of
21:11
those VISNs. It was just those markets, and in those markets where we expected
21:18
about 600,000 claims a month to be processed. The reason that Humana did not rebid as the incumbent,
21:26
which they would have likely won at the time, was because we were getting less than 10% of the volume at the time, but
21:34
the places that were doing it were doing it really, really well. And even in those places, a small percentage—obviously 10% of
21:43
what we thought was going to happen is what we focused on. And even with that, it was still $200 million. And I also want to add that the VA, they are
21:51
working their gluteus maximuses off to try to get more providers in place to be able to see
21:58
patients. They shouldn’t be sent downtown or to civilian doctors if they can be taken care of at the VAMC
22:05
or the CBOC, obviously. Right. I hope to be your congressman soon, and I’ll tell you the way I feel: I don’t care if it’s within a
22:14
strict confines of a VA system or a broadened approach to let private sector doctors be more available at the
22:22
ready for the vets. I’m assuming there’s a certain minimum level of care if you’re a doctor in the first place. So
22:30
I’m counting on the medical system in general, whether it’s within government or the public sector, to be
22:38
delivering the same level of care. So I’m looking to experts like yourself to tell
22:46
me how to move the mountain in the transformation of regulation, and how do I find folks like you to come in now? Do we
22:55
chisel away at specific savings on a location-by-location VA district around the nation, or is this in
23:05
your opinion, John—I’ll throw it at you first—something that ought to be legislative
23:12
and statutory nationwide in a global policy? What say you? I think you have to
23:20
we have to prove our effectiveness, and I would say the process for doing that has started in a few cases. This does require legislation.
23:29
There has to be quality standards set for every VA institution on the care of patients. Second thing, we have to give
23:37
those patients a voice, right? We have to empower those patients and give them a voice when those standards aren’t being met, and hold
23:44
ourselves accountable to make sure those needs are met. And then finally, institute a pro-competitive environment,
23:51
create innovation, and just like you said, it doesn’t really matter who does it, it just has to be done well. And so by creating that
23:59
pressure to meet those standards, then the civilian sector and the VA can be very innovative to meet those standards,
24:07
and then the best system will win. Well, I don’t have a problem with the private sector coming in to help solve
24:14
the problem. That’s what Vet CV is doing, that’s what you guys are doing. As an elected official, I’m going to say I
24:21
can’t have 20 different Vet CVs around the country working off different platforms of what they think the
24:29
savings approach should be. There’s got to be some sort of uniformity in the approach to streamline it. I’m
24:37
a civilian, and all I know from the outside looking in, the people I represent say, “I want lower taxes and
24:44
more services.” So this redundancy and this excessive cost to
24:51
the taxpayer can be reduced through a plan you’re providing. I’m sold. But how do you cookie-cutter it in a
25:00
general delivery nationwide? You can’t have too many cooks in the kitchen. You’ve got too many
25:07
different approaches to this thing in the different districts in the nation.
25:12
What’s your approach in trying to get some sort of uniform spec in place for everybody to follow?
25:18
Yeah. So I would say the uniformity has to be in the standards.
25:22
Set standards that everyone has to meet—those quality standards. Then let the people in these different environments meet those standards,
25:31
right? And so we want best practices, but you can’t have best practices by just saying, “Let’s follow this process.”
25:37
You have best practices by letting people be innovative to develop a better way, and we can learn from those different groups on what they’re doing,
25:45
and over time you develop that best practice, and that’s why you standardize the process. You standardize it by learning from each other,
25:53
developing the best practices, and then putting that best practice into place nationwide. Yeah, I heard you say that earlier, and basically improving
26:01
operations is a monster that is the savings alone, John, that I think Neils was talking about. Folks, we’re talking
26:08
with Neils Anderson and John Resin, two experts in cutting costs, saving, streamlining operations, improving
26:16
efficiency, and most of all, caring for the vet and making sure him or her and the family around them are
26:25
nurtured during a recovery process for that veteran in their time of need. It’s happening through Niels’ group called
26:33
Vet CV. When did Vet CV first start or get founded, Neils?
26:40
Well, we started thinking about it in 2013, and we went live with the platform in 2017 originally, and we’ve been
26:47
titrating our growth organically as far as users on purpose because we want to make sure the systems work and it’s what
26:55
people want. The platform is one thing, but we’ve also created a network of over 4,000
27:03
organizations around the country that provide services to veterans so that we can use our machine learning to be able
27:12
to detect inside the system something you didn’t know you needed because you don’t have anyone to
27:19
talk to about it. You may not have a mentor, you may not have a group that you’re talking to, you may not know where to go or what to look for on Google, but we
27:28
can help serve that up inside the platform. And then we’re taking it to the next level with John, Brad, and
27:36
Mark to develop the strategic side. Because imagine for a second having a million
27:44
people express their opinion about something so they can be heard, and we can do that through Vet CV, right? And
27:55
we will have our fingers on the pulse of what’s going on
28:02
with the veteran community to find out from the veteran and their families what matters to them and then share that
28:10
information with people like you, our elected officials, and other organizations that we work with to help find out what they need when they need
28:19
it. And let’s go make that happen. We may be the only ones that detect it and then connect it to you, and then someone else that does what they do in that lane can take it from there.
28:35
You know, to me, you’re touching on such advances in technology. I came out of a technology world myself, but
28:42
not on your side. Is this AI-driven? Is this the new generation? I mean, do I
28:49
get spooked and start wondering if you’re turning into a Sam Bankman-Fried on me with the AI technology? What are you doing over there?
28:59
Well, AI, everyone’s talking about it for the last year or whatever as if it’s some crazy new thing. But we
29:08
started actually with IHMC (Institute for Human and Machine Cognition) and working with Julie Shepard there, as you know, and
29:17
what they were doing in predictive analytics. We were in the early stages of what they were working on that we’re working with them on to
29:26
implement in Vet CV: the ability to predict the risk of suicide. Early on,
29:33
back in ’13, we were able to predict roughly the risk within two weeks. So if you’re able to predict that someone’s
29:41
got a problem, right? Then now the question is: what do you do about it?
29:45
And that’s where we come in, too. We can cause an effect to let them know: “Call your mom,” or “Hey, here’s this
29:54
tip,” or “Here’s what you should do,” or alert a network of very close battle buddies and family members that somebody
30:01
in your Vet CV network could use a call today, right? Or whatever it may be.
30:06
That’s what our core mission is: to try to help people throughout the different chapters of their life, whatever it is. Personal finance—this
30:15
is the surface story. This is the solution, but is it laced with a concern of a compromise in the HIPAA
30:25
rules? I mean, is there data that you’re capturing that might compromise the veteran? Well, I take that back. I
30:31
mean, how much of our HIPAA data has already been compromised?
30:36
Exactly. So we have enough information to where you have a personal health record, right? And you control that.
30:43
We don’t hook to anything coming in, and we don’t hook to anything going out. We don’t use, rent, or share any data about
30:52
our community or our subscribers. We’re just trying to help them do more. And if they opt out of
31:00
using any data, even de-identified data to put in the data lake so that we can have an effect on a community and
31:07
a country, that’s fine, too. You don’t have to participate. You control it all.
31:13
If you want to say, “Hey, I’m a 62-year-old male living in the southeast United States and I happen to like
31:19
cars,” then okay, that’s fine. And maybe that has an impact on people being able to say, “Hey, we need to
31:28
get a deal with Ford for 62-year-old males that like cars in the Southeast,” or females that like cars in
31:35
the Southeast, so that we can get a deal and say, “Here’s $1,000. Bring this coupon after you do your final deal.” And maybe that makes you feel better.
31:43
Maybe that can bring your attention.
31:45
You will always run up against the government saying to you that you are breaching the security of privacy,
31:55
and the question is to what extent. You can’t have it both ways in my opinion. You’ve got to
32:02
have some data in your hand if you plan on curing. So in the old-fashioned days, it was always the doctor-patient
32:10
relationship, and that’s where it stood and went no further unless the family member wanted it to. But in your case,
32:19
you’re going to have to grab data that has propriety that you’re going to need to use to direct
32:28
your efforts on the solutions, and John, to the veterans you’re trying to reach out to.
32:36
John, you want to take that?
32:37
Yeah. So if we take it to that next level where we’re actually gathering medical information, there are HIPAA compliance standards that can be
32:45
met, and there are HITRUST standards that can be met. I’m sure Niels already has addressed a few of those things. So it’s not an
32:53
impossible task to meet HIPAA standards. Technology-wise, the difficulty is to
33:01
make sure the people using the data don’t share it, right? And there’s a whole other standard we can set up. You know, you have to have integrity in your organization, and you have to have systems in place that
33:09
recognize any sort of breach. So those are all things that can be developed.
33:14
HIPAA has been around for a long time now, so a lot of that has been developed. And you’ll see that when those breaches do
33:23
occur, they’re quickly recognized. And it’s typically not a technology problem—
33:27
it’s an individual problem.
33:32
There’s a Latin term, *bonum non malum*. That
33:34
means good, not evil. And that’s core to our principles and how we go about doing everything. And so to tie
33:42
in with what John is talking about, everything that we do is completely locked in and controlled.
33:48
That’s why it’s called the Vault. And if you want to opt in and share something because, like you just talked about Gene, if someone wants to show me their
33:57
medical record, then they can show it to me, but we’re not going to go in and grab any information that will be used anywhere outside of our universe.
34:06
Furthermore, I presume you’re under contract with the government or the government agency that’s going to pinch you if you did.
34:14
We are completely civilian at this point. We expect to do research and other things
34:22
with government entities and civilian entities all around mental health and prediction of suicide and what to do about preventing it in the first place.
34:30
Gentlemen, in the last two minutes we have, John, I’d like you to summarize what you’re doing with Vet CV, and then I’m going
34:39
to let Niels close on where you are now and where you’re going. Go ahead, John.
34:45
Yeah, just to summarize: our objective is to meet the needs of our veterans and their families in healthcare,
34:52
and we do that through three areas of focus: one is eliminate the gaps of care, second is do a whole-person view
35:01
management (behavioral, social, and so forth), and third is create much more efficiencies in the system.
35:09
Very good. And Niels, your thoughts on where Vet CV is going now?
35:15
Well, I think with the team that we’re talking about here, we’re getting into the next level of
35:22
what we can do to help this country and our subscribers—not just evolve, but help them with getting access
35:31
to care, reduce suicide, and just help them have a better life, including getting a great job with a great
35:39
employer. That’s how… Vet CV is free to the users, and how we make it free is we want corporate America to hire our nation’s veterans.
35:50
There are so many people that are not planning and transitioning well. When I got out, for instance, they checked my hearing. Maybe they said, “Hey, can you
35:57
hear what I said? Open your mouth, let me look at your teeth, and can you see how many fingers I have?” And that was it. Now they have TAPS, which
36:04
is much better, but it’s still not ready.
36:07
And so hiring veterans and getting a great job, how much stress does that take off of someone or their families?
36:15
How much divorce is reduced, right? How much better parenting is going to happen if you have a great job with a great
36:24
employer?
36:25
Are you saying that Vet CV makes its money off the placement of the veteran into any sector, private sector, or are you saying that you’re making your money off a software
36:38
platform designed for the Veterans Administration locally or nationwide, or are you making money off both?
36:47
We’re not building anything to tie to the Veterans Administration specifically. If we
36:56
understand there’s a problem like John is talking about and we uncover it, now we have the population to find out what
37:03
they really need and then get them the care that they need. We can connect them to VA resources in the right place at the right time, or civilian resources
37:12
that we have because we have hospital clients and physician clients all over the United States. So we can help direct that care because we can detect the need for it that much sooner.
37:23
Literally, we can detect that need immediately and do something about it.
37:29
So how do you pay your bills? Who’s your customer?
37:32
Well, we always want to have the platform free for our community, right? We’re all veterans,
37:40
and so this is our next mission for us.
37:44
How we make it possible to do that is we want corporate America to post jobs on our platform so that we can
37:53
get it out to people who want a great job, or the next job, right? And to do all the things that we just talked
38:01
about. We also have a lot of non-profit partners—we call them Patriot Partners—but we also have for-profit partners. And if those
38:09
for-profit partners have a product or service that they offer veterans, number one, we’ll vet them to make sure they’re not taking advantage of people.
38:24
And if they meet our qualifications, then we will negotiate some sort of a benefit to our community that they wouldn’t otherwise get,
38:32
and then either in-kind or dollars for us making that connection, right? So we make money, the veteran
38:40
gets to save, they get access to resources they otherwise wouldn’t be able to get access to, and we’re able to grow and do more
38:47
research. The last part is our continuing R&D on life stuff that
38:54
we need, and predicting suicide and health needs and anything else in your life. So when we
39:02
go out and get grants, whether it’s non-profit through our foundation or through Vet CV, which is for-profit, then that’s another way we make money.
39:13
Well, so how does the veteran find out about you? How does anybody find out about you?
39:19
We push out to social media a lot and via
39:27
email, but www.vetcv.com will get you started. If you want to contribute and donate to a great cause that we do through our foundation, that’s the
39:35
Vet CV Foundation. As a matter of fact, here in about 45 minutes, we’re giving some K-9 vests to
39:43
the police department here in Pensacola for their dogs—bulletproof vests and stabbing-proof
39:51
vests and things like that. We raised money from our dinner last month where we’re supporting the Max Well
40:00
Respite Center. They have families and children that are homeless there, and they have a veteran wing. So we’re
40:09
proud to be able to give a big check to them through our foundation, hopefully today or next week before Christmas.
40:18
This is wonderful. John Resin, Neils Anderson, I am so grateful to have you on. You came to me because I was out
40:26
campaigning to become your next congressman. And what happened in this context is I went, “Holy moly, these guys are right up the same alley.”
40:34
I am hitting this from a different side.
40:37
The protection of the veteran, which is a very high priority on my platform for the concern here in the
40:47
Panhandle of Florida, really doesn’t stop there. It’s all veterans nationwide, but it’s veterans that
40:54
are displaced, homeless, suicidal, and need to be brought back into society.
41:00
And I’m so proud of Vet CV, John Resin, and Neils Anderson for
41:10
promoting this. I look for a pathway for you when I’m elected to see what I can do to help you help the VA take this
41:18
to a whole new level. As both of you have described, I want to thank you for being here with us today, gentlemen. And I want to thank you, the citizens who
41:26
have been watching this. I hope you contact Vet CV and learn a little bit more about how you can help the veteran, or if you are a veteran, how Vet
41:36
CV can help you. In fact, these guys have got me running out to a visit as well at our Pensacola Veterans
41:44
Administration right after this broadcast. I’ll be meeting with patients, doctors, and administration to get a
41:51
better understanding of exactly what’s going on at the grassroots level. And that’s why we call it Gene Valentino’s
41:59
Grassroots TruthCast. Thank you for joining us here today on another episode of Gene Valentino’s Grassroots TruthCast.
42:07
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